PRIVACY POLICY

Effective Date: April 1st, 2025

 

At My Tulum Retreats, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or engage with our services.

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1. Information We Collect

We may collect the following types of information:

• Personal Information: such as your name, email address, phone number, and any other details you provide when filling out contact forms, booking inquiries, or signing up for our newsletter.

• Payment Information: if you register for a retreat, payment details may be processed securely through a third-party provider (e.g., Stripe, PayPal). We do not store your credit card information.

• Usage Data: including your IP address, browser type, pages visited, and time spent on the site (collected via cookies or analytics tools like Google Analytics).

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2. How We Use Your Information

We use your information to:

• Respond to inquiries or questions

• Process retreat registrations and payments

• Send updates, newsletters, and promotional content (if you opt in)

• Improve website performance and user experience

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3. How We Share Your Information

We respect your privacy and do not sell or share your information with third parties, except:

• With trusted service providers (e.g., payment processors, email marketing platforms) to operate the website and deliver services

• When required by law or to protect our rights

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4. Cookies & Analytics

We use cookies and similar tracking technologies to enhance your browsing experience and collect anonymized usage data. You can manage or disable cookies in your browser settings.

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5. Your Choices

You can:

• Opt out of marketing emails by clicking "unsubscribe" at the bottom of any email

• Contact us to update, access, or delete your personal information

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6. Data Security

We take reasonable measures to protect your information from unauthorized access, misuse, or disclosure. However, no internet transmission is 100% secure.

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7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with an updated effective date.

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8. Contact Us

If you have any questions about this policy or how your information is used, please reach out:

📧 info@mytulumretreats.com
🌐 www.mytulumretreats.com